FAQ
- Can I send luggage to the hotel ?
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Yes, we can keep luggage at the reception desk until your arrival. Please send luggage with your name and check-in date.
- Can I send luggage from the hotel ?
Yes, but on a collect-payment basis to domestic-area.
- Can I pay the accommodation fee at the time of check-out ?
No, pre-payment is required.
- Is there ATM(a cash dispenser) machine in the hotel ?
There is no ATM machine in the hotel.
- Does the main entrance close at midnight?
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No, it is open for 24 hours.
- Can I use the room service ?
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No room service available.
- Can I bring and leave my luggage before check-in ?
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Yes, of course.
- Can I stay in a single room with my child ?
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Yes, a child, under 12 years old, is free of charge if sharing a bed with a parent.
- Do you have a parking ?
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No parking.
- Can you show me your room before making a reservation ?
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Yes, please make an appointment before you come.
- Can I request an extra bed ?
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No we can not provide an extra bed.
- Can I reserve the connecting rooms ?
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Yes, but depending on the situation.
- Can I reserve the room next to each other ?
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Yes, but depending on the situation.
- Do you rent a DVD player, VCR, or component ?
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Not available.
- Can I make a remittance to you in order to pay accomodation beforehand?
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Yes, of course.
- Do you have a non-smoking room ?
Yes, we have a few rooms, so sometimes we clean a room with a deodrizer.
- Is there a vending machine of cigarette ?
There is a vending machine in BF, and sell it at the Front desk.
- Is there a free drink in a room refrigerator ?
Yes, there is mineral water. Please use a vending machine in BF for alchoholic drinks, coffee and soft drinks.
- May I call a massagist from outside ?
Sorry, not. Please ask for a massagiest at the reception.
- Is there a wash-toilet system in a room ?
Yes, there is.
- Can I use the Internet system in a room ?
Yes, We have wireless internet system,please ask the reception about a password for using the Internet system upon check-in.
- What time do you clean guest rooms ?
Normally, we do room cleaning between 10AM and 14PM if a guest is out of a room.
- Can I have ice cubes ?
Yes, please ask at the reception before midnight.
